Workshop 2
Afternoon 14:00 - 17:00 Industrial Tutorial presented by Mr Mark Smalley, an internationally renowned trainer consultant, and chaired by Dr. Sam Chong, Sector CTO, Capgemini UK Ltd on Application Management and challenges of cloud computing.
Topics:
Trends in IT and Application Management
Top Challenges in IT and Application Management
Bringing Clouds down to Earth
This industrial tutorial aims to bring the state-of-the-art methodology and practice in IT and Management to the audience in industry and applied research. The tutorial is organised into three sessions, which offers the opportunities for the audience to understand the trends in IT and Application Management, to learn the methods to cope with the challenges and to relate the methods to own experience. The tutorial will be delivered by Mark Smalley, an internationally renowned trainer consultant, and chaired by Dr. Sam Chong, Sector CTO, Capgemini UK.
Session 1 - Trends in IT and Application Management
The rapidly changing world is a challenge for organizations, including their information systems and the IT organizations. This presentation offers some thoughts on various trends, enabling you to understand better where you are and where you want to be. The presentation will also introduce the ASL and BiSL process frameworks and best practices that provide guidance for both the supply and the demand side of the IT equation.
Takeaways:
Insight into new trends and paradigms
More questions to answer (sorry!)
Session 2 - Top Challenges in IT and Application Management
The business is pressuring us to get more out of existing applications while reducing costs and headcount at the same time. In this workshop we'll interactively establish and explore which specific challenges you and your fellow participants are experiencing. This interactive workshop will be reinforced by a post-session white paper that summarizes and elaborates on these points.
Takeaways:
Insight into how your peers improve Application Management
Satisfaction of sharing your thoughts and contributing to a white paper
New ideas to work on
Post-session white paper
Session 3 - Bringing Clouds down to Earth
Cloud Computing is like teenage sex. Everybody's talking about it. Nobody does it very much. And when they do it, they don't do it very well. This presentation demystifies cloud computing and explores how cloud computing is going to affect the Application Management domain.
Takeaways:
Insight into the practical implications of what Cloud Computing and in particular Software as a Service
Guidance as to how to deal with Application Management in a Cloudy Environment.
Presenters:
Mark Smalley, Capgemini Netherlands
"I help IT people market, sell en deliver application management services". With more than 20 years of experience in the field of Application Management, Mark Smalley has trained 800 professionals to ASL Foundation certification level and frequently writes and speaks on the subject. Regular speaking engagements in ten countries on four continents. He works as a consultant for Capgemini in the Netherlands and has been an active participant of the not-for-profit, vendor-independent ASL BiSL Foundation for many years, currently representing the Foundation as director of international affairs. He is a member of the EXIN Professional Group and contributes to ASL and BiSL examination material. He lectures in Brussels, Hangzhou and Rotterdam.
Further details, publications and speaking engagements at http://www.linkedin.com/in/marksmalley.
Dr Sam Chong (Ph.D. FBCS, CITP), Capgemini UK
Sam is Sector CTO at Capgemini Outsourcing UK and sits on the University of Reading TSBE Steering Group Committee, and provides advice on the strategy and direction of the school. He set up and directs the work at the Capgemini Futures Forum Research (FFR) Group at Henley Business School and todate has been involved in various research activity to combine practitioner best practices with academic research. The most notable work from this group is the Business Aligned IT Strategy (BAITS), an application rationalisation and strategy framework. He is a Fellow of the British Computer Society and a Chartered IT Practitioner and was awarded a Ph.D. for applying the theory of Organisational Semiotics into the design and development of intelligent agent-based e-commerce system, the first treatment of its kind in its days. Sam is an active participant of the ICISO conference, having been involved as a PC committee member since 1999.