Keynote speech 1: BOTTOM-UP! - SOCIAL KNOWLEDGE SHARING IN DLR.
By Mr Rüdiger Süess & Mr Uwe Knodt
Abstract: As research organization, the German Aerospace Center (DLR) relies on creative and disruptive ideas to create new knowledge efficiently. But how can new ideas be raised when you see that there is a lot of inefficiency in the knowledge flow?
Three years ago Mr. Uwe Knodt started to reorganize the knowledge management processes of DLR. For this purpose a new internal project was launched: “Establishing an integrated knowledge management system" (EIWis). By asking the employees he learned a lot about their needs concerning knowledge. He found out that the knowledge processes were not primarily driven by technology but especially by the way people react and interchange with each other.
Not the information technology is the key to a successful knowledge management but the people are. From this follows that the improvement of knowledge processes can be done by bringing the right people together - whether online or offline - to share their knowledge and develop new ideas. Whenever technology is used to enhance these knowledge processes, it has to be in a social way to improve the bottom-up knowledge flow.
Mr. Rüdiger Süß integrated EIWis into his strategic project portfolio. He connected other strategic projects with knowledge management and reported the results directly to the board. He will show how an organized project portfolio can help to reach the strategic goals.
Uwe and Rüdiger will also show two examples. The first example is the DLR-Wiki, in which each employee can easily share her or his own knowledge with others inside DLR. The second example is the Knowledge Sharing Meeting, a format of collaboration workshops aiming at creating communities of experts by using a bottom-up approach with the acceptance of executive staff. An overview of the other knowledge management activities at DLR will also be given.
Mr Ruediger Suess, is project portfolio manager at the Corporate Strategy and Alliances division at the headquarters of DLR – the German Aerospace Center, located in Cologne /Germany. In his current function. As project portfolio manager Ruediger Suess coordinates the update of the corporate strategy at DLR and manages the portfolio of strategic projects for the implementation of the corporate strategy.
Mr Uwe Knodt, Project Manager for Knowledge Management, DLR ( Deutsches Zentrum für Luft- und Raumfahrt) which is the national aeronautics and space research Centre of the Federal Republic of Germany.
Keynote speech 2: Knowledge management and digital diagrammatisation of innovative technical systems
By Dr Vincent Minier and Dr Vincent Bontems
Abstract: A novel methodology is proposed for the analysis and knowledge management of the processes leading to innovative industrial «machines». The methodology is derived from study cases in the field of “big science” instruments, such as space telescopes, for which the technical and natural environments are necessary conditions for their functioning. Big Science instruments are designed and realised over a long time, sometimes decades, and each generation represents a major technical progress compared to the precedent ones as they are always made to accomplish huge breakthroughs in science. They result from international planning, complex management, scientific coopetition, industrial research and production, and inventions born in the fundamental research laboratories. Similar properties characterise large programs in the space, energy or maritime industries. In this paper, we focus our study on the Herschel space observatory, an ESA space science mission launched in May 2009 and ending in April 2013. The study consists of various steps, including technological analysis, interviews with the designer team, analysis of transductions inside the instruments, historical analysis of technical lineages, and socio-technological analysis of the industrial design process. At the end of the study process, thanks to digitalisation, this information can then be displayed as digital database, diagrams and images allowing knowledge management, innovation forecast and even public outreach. Then, we introduce the concept of digital « Image-Objects » in the framework of the Gilbert Simondon’s cycle of technology. « Image-objects » could be, for example, some interactive diagrams, e-book, MOOCs or even exhibits. The cultural role of these digital devices is not only to display technical information about the objects but also to valorise their cultural signification. They are not some scientific relics. They are Image-Objects, which convey explicit and latent meanings about the technical objects and, above all, about their invention. Image-Objects are meant to be a major booster for the culture of invention.
Vincent Minier’s bio: Vincent Minier is an astrophysicist at CEA (French Alternative Energies and Atomic Energy Commission) in Saclay, France. He leads the ExplorNova research project that explores the scientific, technological and cultural dimensions of space sciences, deduces innovating models for the future and share knowledges with all (http://explornova.cea.fr).
Vincent Bontems’s bio: Vincent Bontems is a philosopher at CEA (French Alternative Energies and Atomic Energy Commission) in Saclay, France. His work concerns mainly the philosophy of sciences and technology, the sociology of sciences and the images. He is an expert of Gilbert Simondon, a french philosopher of technology and the author of Bachelard, Belles Lettres. He leads a seminar in Paris on Design and Innovation.